Retailers, contact centers, front-desk teams, and the training providers who serve them issue this conflict resolution fundamentals badge to staff who finish an entry-level course in de-escalation and resolving disagreements. Issue it at every site once training is done, and staff can add it to LinkedIn or their email signature. Each badge links to a credential page where a manager can confirm it.

The hexagon design has a cream center inside a double taupe outline. The logo sits at the top, above a large dark brown serif title, a dark brown Fundamentals bar, a small QR code, and the year. You can edit the organization name, title, level label, year, and colors.

Key features

• Level label for entry-level training: The Fundamentals bar tells anyone viewing the badge which stage of training it covers. Rename it for your own levels.
• Pairs with the certificate: Issue it alongside the professional beige conflict resolution fundamentals certificate, so each staff member gets both on a single credential page.
• Same badge at every site: Upload each location's list separately and issue the same design to all of them.
• QR code on paid plans: The small QR code under the Fundamentals bar needs a paid plan. On Starter, take it out, and staff can still share the badge's credential page link.
• Shareable and verifiable: Staff can post the badge on LinkedIn or add it to their email signature. A manager who clicks it sees the credential page and the issue date.

With Certifier, you can edit this badge online, upload each site's completions from a spreadsheet, and issue badges to a whole site in one run. Create a free account for every site and issue your first badges today.

Featured fonts

• This template pairs the classic serif Lora SemiBold for the title with Inter Bold for the level bar, giving the fundamentals badge a warm, approachable look.

Important: We use fonts from the Google Fonts collection to ensure your badges look their best without any extra cost.

Free badge file formats available

• Certifier: Edit the badge online, issue it site by site, and let staff download it as a PNG from their credential page.
• Badge template Word: Simple customization in Microsoft Word.
• Badge template Photoshop: Advanced editing in Photoshop.
• Badge vector (Illustrator): Scalable artwork for high-quality printing.