How Certifier integrates with Microsoft Dynamics 365
Certifier connects to Microsoft Dynamics 365 through third-party integration platforms like Zapier or Make. The workflow starts when Dynamics records a clear milestone, like a course completion or event attendance. The integration sends the recipient and program data to Certifier, which creates the selected certificate, badge, or credential.
Map names, emails, and achievement details to Certifier’s dynamic fields during setup. Once done, recipients automatically receive credentials by email, with built-in links to verify authenticity and share them online.
Certifier and Microsoft Dynamics 365 workflow
Available workflows (2)
Microsoft Dynamics custom entity created > Issue Certifier credential
Microsoft Dynamics account updated > Issue new Certifier credential
Setup steps
- 1
Create a new Zap and select Microsoft Dynamics 365 CRM as the trigger application, with the Custom Entity as the trigger event.
- 2
Connect your Microsoft account and grant permissions.
- 3
Click the Entity dropdown and pick your course or event table. Click "+" to add a Filter by Zapier, setting the status field to “Completed.”
- 4
Choose Certifier as the Action app, with Issue Credential as the Action event.
- 5
Connect your Certifier account, select your certificate template, and map the required fields.
- 6
Test the workflow, inspecting which Dynamics fields appear publicly before launch, and publish the Zap.
Key benefits
Built-in credential verification
Credentials can be hosted on your own domain, with a verification link for online sharing and a QR code for printed copies.
Automated certificate delivery
Certifier batch-emails certificates and gives recipients a self-service portal to download, share on LinkedIn, or request updates.
Expiry management
You can set expiry dates and reminder emails, helping teams manage renewals and compliance with less manual work.
Is this integration right for you?
Partner program managers
Choose from hundreds of white-label templates to create unique credentials for partner programs with less design work.
Associations and certifying bodies
Secure credentials with UUIDs and cryptographic digital signatures, then let auditors verify them through QR codes or links.
L&D and compliance teams
Set certificate expiration dates and schedule reminders for mandatory annual safety or compliance training.
Frequently asked questions
You don’t need technical support to use Certifier with Microsoft Dynamics 365. Setup through Zapier or Make requires no coding and takes only a few minutes.
Creating a new template through Certifier is also intuitive thanks to the drag-and-drop visual editor. However, you can also contact Certifier support or book a live demo call for assistance.
No, your recipients don’t need a Certifier account. Credentials are sent automatically upon course completion and are available right away in a secure digital wallet, with no login required. Recipients can download their certificates or share digital badges on LinkedIn in just one click.
Yes, Certifier lets you build a diverse library where each program or department uses its own design. You can map specific dynamic fields to separate templates, so every certificate reflects its unique branding and learning outcomes.
Yes, you can easily remove credentials issued by mistake. You can delete the specific certificate from the Certifier dashboard and the cryptographic signature updates instantly. Once deleted, the public verification link or QR code will no longer grant access to anyone attempting to view it.
Certifier secures data using AES-256 encryption at rest and TLS 1.3 in transit. To block tampering, the app embeds a unique cryptographic signature into each credential; if metadata changes, the verification link fails instantly.
In compliance with the GDPR, we also treat recipient records as PII and adhere to EU data privacy regulations.
When a reviewer opens the credential’s verification page, they’ll see all the information attached to the live record, including the learner’s full name, the certificate’s issue date, and any custom fields defined for the certificate. The credential’s active or expired status is also displayed.
