Customer Support

Customer Support

Learn more about using Certifier with our extensive resources or contact our customer success team for support.

Request custom dev hours - Certifier features

Request custom dev hours

Request custom dev hours whenever you need specialized support from our development team.

Video tutorials - Certifier features

Watch our video tutorials

Learn to navigate Certifier with detailed video tutorials and uncover the full potential of all our features.

Knowledge base - Certifier features

Browse our extensive knowledge base

Explore Certifier’s features and get your questions answered by browsing our comprehensive knowledge base.

Request tailored demo - Certifier features

Request a demo tailored to your needs

Explore Certifier in one comprehensive presentation that walks you through the features you’re most interested in.

Premium support package - Certifier features

Purchase the premium support package

Upgrade to our premium support package for a personalized experience with custom training, SLAs, and dedicated resources.

Dedicated migration support - Certifier features

Get dedicated migration support

Make sure your account data doesn’t get lost in the online void during migration with dedicated migration support.

Receive support via email - Certifier features

Receive support via email

Get high-quality customer support right in your inbox. Reach out and receive assistance via email for all your queries.

Premium onboarding - Certifier features

Experience premium onboarding

Get started with a custom onboarding plan that includes team training and regular account performance reviews.

All-in-one certificate software

A comprehensive solution for all your certificate creation needs. Create and edit certificates online free using Certifier.

Dedicated customer success manager - Certifier features

Dedicated customer success manager

Enjoy personalized assistance for your Certifier account with a dedicated customer success manager just for you.

Ask questions via chat - Certifier features

Ask your questions via chat

Get your issues resolved and your questions answered thanks to our chat support, working from Monday to Friday.

Get live support via video calls - Certifier features

Get live support via video calls

Resolve complex issues with personalized guidance via a video call with one of our customer support representatives.

Create and Send Digital Credentials

Take your digital certificate creation process to the next level!