Customer Support
Learn more about using Certifier with our extensive resources or contact our customer success team for support.
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Request custom dev hours
Request custom dev hours whenever you need specialized support from our development team.
![Video tutorials - Certifier features Video tutorials - Certifier features](/_next/image?url=https%3A%2F%2Fres.cloudinary.com%2Fcertifier%2Fimage%2Fupload%2Fv1695997921%2Fcertifier_features_video_tutorials_99c7abbab5.png&w=3840&q=75)
Watch our video tutorials
Learn to navigate Certifier with detailed video tutorials and uncover the full potential of all our features.
![Knowledge base - Certifier features Knowledge base - Certifier features](/_next/image?url=https%3A%2F%2Fres.cloudinary.com%2Fcertifier%2Fimage%2Fupload%2Fv1695997922%2Fcertifier_features_knowledge_base_c5cd8bc54f.png&w=3840&q=75)
Browse our extensive knowledge base
Explore Certifier’s features and get your questions answered by browsing our comprehensive knowledge base.
![Request tailored demo - Certifier features Request tailored demo - Certifier features](/_next/image?url=https%3A%2F%2Fres.cloudinary.com%2Fcertifier%2Fimage%2Fupload%2Fv1695997922%2Fcertifier_features_request_tailored_demo_447bdb9b52.png&w=3840&q=75)
Request a demo tailored to your needs
Explore Certifier in one comprehensive presentation that walks you through the features you’re most interested in.
![Premium support package - Certifier features Premium support package - Certifier features](/_next/image?url=https%3A%2F%2Fres.cloudinary.com%2Fcertifier%2Fimage%2Fupload%2Fv1695997922%2Fcertifier_features_premium_support_package_162b17c0d8.png&w=3840&q=75)
Purchase the premium support package
Upgrade to our premium support package for a personalized experience with custom training, SLAs, and dedicated resources.
![Dedicated migration support - Certifier features Dedicated migration support - Certifier features](/_next/image?url=https%3A%2F%2Fres.cloudinary.com%2Fcertifier%2Fimage%2Fupload%2Fv1695997921%2Fcertifier_features_dedicated_migration_support_e8eb852cbb.png&w=3840&q=75)
Get dedicated migration support
Make sure your account data doesn’t get lost in the online void during migration with dedicated migration support.
![Receive support via email - Certifier features Receive support via email - Certifier features](/_next/image?url=https%3A%2F%2Fres.cloudinary.com%2Fcertifier%2Fimage%2Fupload%2Fv1695997923%2Fcertifier_features_receive_support_via_email_cb0846b327.png&w=3840&q=75)
Receive support via email
Get high-quality customer support right in your inbox. Reach out and receive assistance via email for all your queries.
![Premium onboarding - Certifier features Premium onboarding - Certifier features](/_next/image?url=https%3A%2F%2Fres.cloudinary.com%2Fcertifier%2Fimage%2Fupload%2Fv1695997923%2Fcertifier_features_premium_onboarding_5edc639223.png&w=3840&q=75)
Experience premium onboarding
Get started with a custom onboarding plan that includes team training and regular account performance reviews.
All-in-one certificate software
A comprehensive solution for all your certificate creation needs. Create and edit certificates online free using Certifier.
![Dedicated customer success manager - Certifier features Dedicated customer success manager - Certifier features](/_next/image?url=https%3A%2F%2Fres.cloudinary.com%2Fcertifier%2Fimage%2Fupload%2Fv1695997923%2Fcertifier_features_dedicated_customer_success_manager_d2b3adbd84.png&w=3840&q=75)
Dedicated customer success manager
Enjoy personalized assistance for your Certifier account with a dedicated customer success manager just for you.
![Ask questions via chat - Certifier features Ask questions via chat - Certifier features](/_next/image?url=https%3A%2F%2Fres.cloudinary.com%2Fcertifier%2Fimage%2Fupload%2Fv1695997924%2Fcertifier_features_ask_questions_via_chat_d90d09819e.png&w=3840&q=75)
Ask your questions via chat
Get your issues resolved and your questions answered thanks to our chat support, working from Monday to Friday.
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Get live support via video calls
Resolve complex issues with personalized guidance via a video call with one of our customer support representatives.
Create and Send Digital Credentials
Take your digital certificate creation process to the next level!
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